Privacy Policy
Harmony Wellness & Pilates
Last updated: March 2026
Harmony Wellness & Pilates is committed to protecting your privacy and ensuring that your personal data is handled securely and transparently.
This Privacy Policy explains how we collect, use and protect personal information when you visit our website or engage with our Pilates and wellness services.
This policy complies with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Who We Are
Harmony Wellness & Pilates provides Pilates instruction and wellness services.
For the purposes of data protection law, Harmony Wellness & Pilates is the data controller responsible for your personal data.
If you have any questions about this policy or how your data is handled, you can contact us at:
prue@harmonywellnesspilates.com
2. Information We Collect
Information you provide directly
When you contact us, book sessions or complete forms, we may collect:
- Name
- Email address
- Phone number
- Information about injuries, health history or physical conditions relevant to Pilates participation (where voluntarily provided)
- Any other information you choose to share
Website usage data
When you visit our website we may automatically collect:
- IP address
- Browser and device information
- Pages visited
- Time spent on pages
- Referring website
3. How We Use Your Information
We may use your personal information to:
- Respond to enquiries
- Manage bookings and client communication
- Deliver Pilates and wellness services safely and effectively
- Improve our services and website
- Meet legal or regulatory obligations
We do not sell personal data to third parties.
4. Lawful Basis for Processing
Under UK GDPR, we process personal data on the following bases:
- Consent
- Contract
- Legitimate interests
- Legal obligation
You may withdraw consent at any time.
5. Data Security and Retention
We take reasonable steps to protect your personal data, including secure digital storage and restricted access.
Personal information is retained only for as long as necessary to provide services or meet legal obligations.
6. Third-Party Services
Our website may use trusted third‑party services to support our operations, including website hosting providers, booking systems and analytics tools such as Google Analytics.
These providers process data only where necessary to provide their services and are required to protect your information.
7. Cookies
Our website may use cookies to improve functionality and understand how visitors use the site.
Cookies are small files stored on your device that help websites remember preferences and analyse usage.
You can control cookies through your browser settings.
8. Your Rights
Under UK GDPR you have the right to:
- Access your personal data
- Request correction of inaccurate information
- Request deletion of your data (where appropriate)
- Restrict processing
- Object to processing
- Request transfer of your data
You may exercise these rights by contacting us using the details above.
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO).
9. Changes to This Policy
We may update this Privacy Policy periodically. The most recent version will always be available on our website.